Over the past decade, Warehouse Management Systems (WMS) have evolved from simple systems of record into the operational nerve center of modern distribution. What was once primarily used for inventory tracking and order execution is now expected to support real-time intelligence, automation, and end-to-end orchestration across people, processes, and machines.

As businesses face increased pressure to fulfill faster, adapt to labor constraints, and integrate with an ever-growing ecosystem of technologies, WMS platforms must deliver far more than core capabilities. They must be intelligent, extensible, and built to support complex, multi-channel fulfillment environments.

In this article, I’ll explore the most important functional capabilities shaping the next generation of WMS—and what to look for when evaluating solutions for a future-ready warehouse.

1. No-Code/Low-Code Customization

In dynamic warehouse environments, waiting weeks or months for IT to implement changes is no longer viable. That’s why modern WMS platforms must support no-code and low-code configurability—enabling users to create or adjust screens, workflows, alerts, and advanced business rules without custom development.

This reduces the cost and time associated with change while empowering operations and IT teams to respond to evolving business requirements—like adding the fulfillment of a new sales channel or reconfiguring pick workflow—on the fly.

2. Cloud-Native, Security-First Deployment

Cloud computing has become the backbone of scalability, but not all “cloud” solutions are equal. The next-gen WMS must be built natively for the cloud, with support for microservices, elastic scaling, and robust APIs.

Just as important is security. With rising threats to supply chain infrastructure, features like multi-factor authentication, data encryption, and role-based access are table stakes—not add-ons.

3. Automation-Oriented Architecture

As warehouses embrace AMRs, conveyor networks, print-and-apply systems, and goods-to-person technologies, WMS platforms must move beyond simple integration—they must orchestrate automation. This means native support for real-time task allocation across machines and people to ensure fluid execution.

Automation doesn’t succeed in a silo. The WMS must be built to scale with MHE (Material Handling Equipment), enabling seamless upgrades and continuous improvement without major overhauls.

4. Multi-Agent Task Orchestration

Today’s warehouses rely on a blend of human labor, robots, and decision engines. A next-gen WMS must act as a multi-agent control tower, intelligently managing the handoff between these agents to avoid bottlenecks and optimize throughput.

This goes beyond task interleaving—it’s about having a work or task assignment engine that understands dependencies, context, and timing, dynamically adjusting work allocation across people, bots, and systems in real time.

5. Advanced Labor Management Built Into the Core System

Labor isn’t just a cost center—it’s a differentiator. That’s why WMS platforms should include embedded labor management capabilities, including:

• Dynamic task prioritization
• Real-time performance tracking
• Gamification and productivity dashboards
• Support for engineered labor standards (ELS)

In the age of chronic labor shortages, workforce visibility is mission-critical—and it needs to live inside your WMS, not in a separate bolt-on system.

6. AI-Driven Insights and Predictive Intelligence

Artificial intelligence and machine learning are no longer aspirational—they’re practical tools for increasing warehouse agility. Forward-thinking WMS solutions now include embedded AI to:

• Optimize pick paths based on live warehouse conditions
• Predict labor shortfalls and suggest preemptive scheduling
• Detect anomalies in cycle counts, replenishment patterns, or carrier delays

The WMS should help you think ahead, not just report what already happened.

7. Unified Visibility Across Networks

Supply chain resilience hinges on transparency. A modern WMS should provide multi-node inventory visibility, linking DCs, pop-up hubs, returns centers, and third-party logistics (3PL) sites in a single view.

This level of transparency allows for dynamic order routing, accurate ETAs, and synchronized execution across disparate sites—all of which are essential for omnichannel fulfillment and disaster preparedness.

8. Seamless Digital Integration Across the Supply Chain

In 2025, no system can operate in isolation. A truly modern WMS must be able to connect across a digital ecosystem—Order Management Systems (OMS), Transportation Management Systems (TMS), ERP platforms, customer portals, and e-commerce platforms—with minimal friction.

Support for APIs, standardized EDI transactions, and event-based notifications ensure that your WMS doesn’t just execute—it collaborates.

What This Means for WMS Buyers

Understanding these capabilities isn’t just useful—it’s essential for selecting a system that takes you into the future. As the expectations placed on warehouse operations grow, buyers must look beyond traditional checklists and dig into how a WMS is built, how it scales, and how it enables both automation and agility.

Here are eight questions to ask WMS vendors that map directly to the capabilities shaping the future of warehouse management:

• Can business users configure workflows, rules, and screens without custom development or vendor support?
• Is the platform built natively for the cloud, and what enterprise-grade security features are included by default?
• Is the WMS architecture designed for real-time automation control—and does it support protocols for device communication?
• How does the WMS assign, reassign, and balance tasks between human workers and robots in real time?
• Does labor management live within the WMS—and does it support real-time tracking, engineered standards, and productivity analytics?
• What role does AI play in daily operations—and how is it used to predict, optimize, or prevent disruptions?
• Can the WMS provide a real-time, unified view of inventory across multiple locations, including external partners and 3PLs?
• How easily can the WMS integrate with external systems like ERP, TMS, OMS, and supplier platforms?

Asking these questions upfront will help you separate legacy platforms from modern solutions—and ensure you’re choosing a WMS that’s built not just for today’s warehouse, but for what’s coming next.

Want to learn more? Check out our new white paper, How WMS Is Powering the Next Generation of Smart Warehousing.

Amit Levy
As Executive Vice President of Sales & Strategy at Made4net, Amit Levy leads the development and execution of the company’s sales strategy, oversees partnerships, and drives growth initiatives. With over 25 years of experience in sales and implementations of supply chain execution software across global markets, Amit brings a wealth of expertise in delivering innovative solutions to optimize supply chain performance.

Made4net
With over 800 customers in 30 countries, Made4net is a global leader in cloud-based supply chain execution and warehouse management solutions. Designed for organizations of all sizes, their best-in-class platforms enhance the speed, efficiency, and flexibility of supply chain operations, empowering businesses to meet their unique challenges and drive growth. To learn more, visit Made4net.com.

The post Eight Capabilities Shaping the Next Generation of WMS appeared first on Logistics Viewpoints.

The average cost of a Warehouse Management System (WMS) install continues to rise each year, with implementations often reaching millions of dollars today. But here’s the good news: this doesn’t have to be the reality for your warehouse operations. When searching for a new WMS, the first step is to gain a full understanding of your warehouse’s complexity. This is the best way to ensure you don’t overbuy or underbuy a solution, avoiding unnecessary costs or missing critical functionality. It’s an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software they’ve purchased. By aligning your WMS choice with your actual operational needs, you can avoid paying for features you won’t use while ensuring your investment delivers maximum value.

Guidelines for Determining Warehouse Complexity

Fully understanding warehouse complexity is critical. Why? Because complexity drives costs. The more complex your operations, the more robust and functional your WMS must be to support your needs.

But what exactly defines complexity? It’s more than just size or volume—various operational factors come into play. Warehouses can range from small cross-dock operations with minimal storage needs to massive, multi-functional distribution centers packed with extensive automation and material handling equipment (MHE). The level of complexity directly impacts system requirements, workflows, and overall efficiency.

Here are a few guidelines to consider when evaluating your warehouse’s unique needs:

Facility Size and Layout

• Small facilities rely on quick turnover and minimal storage, requiring streamlined WMS capabilities.
• Large, multi-zone distribution centers demand advanced space optimization, real-time inventory tracking, and seamless coordination across multiple locations.
• Complex layouts with mezzanines, high-density racking, or remote storage sites add to operational intricacies.

Volume and Variety of Work

• High-volume fulfillment centers handling hundreds of thousands of daily transactions need high-capacity processing and automation support.
• Facilities managing diverse workflows—such as picking, packing, kitting, returns processing, and cross-docking—require highly flexible WMS functionality.
• Warehouses handling a mix of B2B and DTC (direct-to-consumer) orders must balance efficiency with accuracy.

Product Handling Requirements

• Warehouses storing fragile, hazardous, perishable, or oversized items must adhere to specialized handling protocols.
• Regulatory compliance (e.g., FDA, OSHA) and temperature-controlled storage add complexity, requiring advanced tracking features.

Process Speed and Throughput

• High-velocity e-commerce distribution centers need systems optimized for rapid order fulfillment and real-time visibility.
• Seasonal businesses with extreme peak demand (e.g., holiday retail, fresh food distribution) must ensure scalability and system flexibility.

Constraints and Process Variability

• Physical limitations, such as narrow aisles, limited staging areas and dock doors, or multi-floor operations, impact workflow efficiency.
• Facilities with frequently changing processes, shifting product mixes, or dynamic order profiles require highly configurable WMS solutions.

Level of Automation and Integration Needs

• Highly automated warehouses with robotics, conveyors, AS/RS, or automated picking systems depend on seamless WMS-MHE integration.
• Traditional, labor-intensive warehouses may focus more on guided workflows, labor management tools, and mobile technologies.
• Hybrid operations must handle collaboration between automation and manual tasks to optimize efficiency and cost-effectiveness.

By evaluating your warehouse against these factors, you can determine the level of complexity and ensure your WMS selection aligns with your operational demands—whether you’re running a small, agile cross-dock facility or a large, highly automated fulfillment center.

Mapping WMS Solutions to Warehouse Complexity

If your warehouse complexity is low, here’s the good news: you have plenty of vendors to choose from. Most WMS providers today offer near-functional parity for core capabilities, making it easier to find a cost-effective solution. When selecting a system, focus on factors like technical architecture, vendor and product viability, total cost of ownership (TCO), and time to value. Also look at scalability – choosing a solution that can grow with you to support your growth and expansion.

However, even if your operations rank high on the complexity scale, a costly, custom-built WMS isn’t your only option. Modern no-code/low-code platforms provide a flexible, configurable, and cost-effective alternative that offers the same functional depth as traditional WMS solutions while adapting to your evolving needs.

What Does No-Code/Low-Code Mean?

No-code/low-code Warehouse Management System (WMS) solutions streamline implementation, customization, and system management without requiring extensive technical expertise but more important, without impacting source code and keeping seamless upgradeability. Built with intuitive, visual tools, they allow businesses to tailor workflows and processes with minimal reliance on IT resources.

Key Features of No-Code/Low-Code WMS Solutions:

• Full Functional Depth: Advanced configuration of features like task interleaving, cartonization, dynamic scheduling, labor management, and cycle counting ensure robust capabilities without complex development.
• Maximum Configurability: A flexible, rules-based platform built on a modern technology stack with built-in extensibility tools allows dynamic workflows that adapt as your business evolves.
• Rapid Deployment: Faster implementation reduces time-to-value, helping businesses get up and running quickly.
• Scalability & Growth: Designed to manage operational complexity, these platforms scale with your business, enabling seamless expansion and adaptability.
• Seamless Integration: Easily connects with ERPs, TMSs, automation tools, and other enterprise systems through pre-built connectors and APIs.

Whether your operations are simple or highly complex, a modern, no-code/low-code WMS provides the power, flexibility, and scalability needed to manage today’s warehouse challenges and future growth.

The Bottom Line

While it’s true that many WMS implementations can become complex, that doesn’t have to be the case. Today’s WMS vendors offer tools and configurations that make it easier than ever to deploy solutions tailored to your needs—without breaking the bank. Companies of all sizes, with warehouses at all complexity levels, are beginning to realize: “WMS shouldn’t be this hard. It shouldn’t take this long. It shouldn’t cost this much.” By understanding your complexity, leveraging no code/low code solutions, and focusing on systems designed to minimize implementation hurdles, you can affordably implement a WMS that meets your needs without unnecessary costs.

Want to learn more? See how IKEA is using a low-code WMS platform to shape their omnichannel fulfillment across 30 countries.

Amit Levy
As Executive Vice President of Sales & Strategy at Made4net, Amit Levy leads the development and execution of the company’s sales strategy, oversees partnerships, and drives growth initiatives. With over 25 years of experience in sales and implementations of supply chain execution software across global markets, Amit brings a wealth of expertise in delivering innovative solutions to optimize supply chain performance.

Made4net
With over 800 customers in 30 countries, Made4net is a global leader in cloud-based supply chain execution and warehouse management solutions. Designed for organizations of all sizes, their best-in-class platforms enhance the speed, efficiency, and flexibility of supply chain operations, empowering businesses to meet their unique challenges and drive growth. To learn more, visit Made4net.com.

The post Rethinking WMS: Why No-Code / Low-Code Solutions are Transforming Warehousing appeared first on Logistics Viewpoints.